Privacy Policy
This Privacy Policy explains how TheHomeschoolingCompany collects, uses, shares, and protects information when families use our website, parent tools, learner dashboard, AI mentor, curriculum generation, placement diagnostics, attendance and recordkeeping tools, compliance document tools, and related services.
The service is built for homeschool families. Parent and guardian accounts may create or manage learner profiles, view progress, generate records, and invite linked family members. Learners may use the app only with parent or guardian permission when they are minors.
1. Information We Collect
We collect information needed to run the product and personalize the learning experience.
Account and contact information
- Name, email address, login provider identifiers, account type, authentication session information, and support messages.
- Parent or guardian contact information used for account access, learner linking, weekly summaries, invite emails, and service notices.
Learner and homeschool profile information
- Learner name or display name, grade level, age range, timezone, interests, goals, selected subjects, learning preferences, and parent-provided homeschool profile details.
- Guardian link codes and relationship records used to connect a parent or guardian to a learner account.
Learning, assessment, and record data
- Placement diagnostic responses and reports, skill tree progress, lesson progress, article interactions, quizzes, practice answers, project submissions, rubric feedback, mentor context, notebook entries, attendance check-ins, uploaded evidence, generated documents, transcripts, schedules, and parent dashboard activity.
- AI-generated curriculum artifacts, project briefs, reading materials, feedback, summaries, and document drafts created for your account.
Billing and transaction information
- Subscription status, plan, checkout metadata, customer identifiers, invoices, payment status, and limited billing details returned by our payment processor. We do not store full card numbers.
Device, usage, and analytics information
- Browser type, device information, pages or features used, approximate location derived from network information, referral source, timestamps, performance events, error events, and product analytics events.
- We design analytics to understand product behavior and reliability. We do not intentionally send full learner submissions or sensitive homeschool records to analytics tools when they are not needed for that purpose.
2. How We Use Information
- Create and secure accounts, authenticate users, and route parents, guardians, learners, and institutions to the correct experience.
- Personalize lessons, projects, reading, mentor support, practice, feedback, schedules, placement diagnostics, and curriculum paths.
- Generate parent-facing records such as progress summaries, attendance views, transcripts, compliance documents, and weekly learning summaries.
- Process billing, subscriptions, trials, invoices, refunds when applicable, and account entitlement checks.
- Send transactional emails, account notices, guardian invites, signup follow-ups, weekly summaries when enabled, and support replies.
- Improve reliability, debug errors, prevent abuse, protect the service, and understand which product flows are working for families.
- Comply with legal obligations, enforce our Terms, and respond to lawful requests.
3. AI Processing
TheHomeschoolingCompany uses AI systems to generate and adapt curriculum, explain concepts, grade or give feedback, summarize learning activity, recommend next steps, and produce draft homeschool records. To do that, we may send relevant prompts, learner context, answers, project work, article context, profile details, or record fields to AI infrastructure and model providers.
We limit AI prompts to information that is useful for the requested educational task. AI output can be incomplete or incorrect, so parents and guardians should review generated lessons, grades, documents, and compliance materials before relying on them.
4. Children and Parent Rights
The service may be used for learners under 18 only with parent or guardian permission. For learners under 13, a parent or guardian must create, supervise, or consent to the account and associated learner profile.
Parents and guardians can request access to, correction of, export of, or deletion of a child's personal information by contacting us. We may need to verify the request before acting on it. We do not knowingly sell children's personal information or use learner data for targeted advertising.
5. Student Records and FERPA
Most family accounts use TheHomeschoolingCompany directly as a homeschool tool, not as a public school, private school, or accredited school of record. In that context, FERPA may not apply to us by default.
If an institution, school, district, co-op, or similar organization uses the service under a separate agreement and that agreement makes us a service provider for education records, we handle those records according to that agreement and applicable student privacy requirements.
6. How We Share Information
We do not sell personal information. We share information only as needed to provide, secure, improve, or legally operate the service.
- With parents, guardians, linked learners, or institutional administrators according to account permissions and relationship links.
- With infrastructure, authentication, database, hosting, storage, analytics, email, payment, AI, and support providers that help operate the service.
- With payment processors for checkout, subscription management, billing, fraud prevention, and tax or accounting records.
- With legal, safety, or law enforcement recipients when required by law, when necessary to protect rights and safety, or when needed to enforce our Terms.
- With a successor organization if we are involved in a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate protection of user information.
7. Service Providers
Our current app and infrastructure may use providers such as Supabase for authentication, database, and storage; Vercel for hosting and analytics; Stripe for payments; PostHog for product analytics; OpenAI, OpenRouter, Groq, and similar model infrastructure for AI features; and Brevo or similar email providers for service emails. Provider usage may change as the product evolves, but we choose providers to support the service rather than to sell learner data.
8. Data Retention and Deletion
We keep information for as long as needed to provide the service, maintain records requested by the family, operate billing and accounting, resolve disputes, enforce agreements, satisfy legal obligations, and improve safety and reliability.
If you ask us to delete an account, we will delete or de-identify account data where reasonably possible. Some records may remain where retention is required for legal, billing, security, backup, abuse-prevention, or dispute-resolution purposes.
9. Security
We use technical and organizational measures intended to protect personal information, including authenticated access controls, encrypted transport, provider-side storage protections, permission checks, and operational monitoring. No internet service can guarantee perfect security, so families should use strong passwords, protect account access, and avoid entering unnecessary sensitive information.
10. Your Choices
- You can update many account and learner profile details in the app.
- You can cancel subscriptions through the billing flow or by contacting support.
- You can request access, correction, export, deletion, or restriction of personal information by contacting us.
- You can unsubscribe from non-essential emails using the unsubscribe link or by contacting us. We may still send transactional and account-security emails.
11. International Users
The service is operated from the United States and is intended primarily for U.S. homeschool families. If you use the service from another country, your information may be processed in the United States or other locations where our providers operate.
12. Changes to This Policy
We may update this Privacy Policy as the product, providers, or legal requirements change. When we make material changes, we will update the Last Updated date and, when appropriate, provide additional notice in the app or by email.
13. Contact
Questions or privacy requests can be sent to andrew@TheHomeschoolingCompany.com.